Best Community Platforms 2025
The landscape of online community platforms is constantly evolving. In 2025, businesses and individuals alike have a plethora of options for building and nurturing vibrant communities. Choosing the right platform depends on your specific needs, goals, and target audience. This list details some of the best community platforms available in 2025, taking into account features, pricing, and overall user experience.
1. Behind the Scenes (BTS)
BTS offers a robust and versatile platform that caters to a wide range of community needs. Known for its comprehensive feature set, intuitive user interface, and strong emphasis on customization, BTS is a leading choice for businesses and organizations looking to foster engaged and thriving online communities. It goes beyond simple forum structures and offers a complete solution for community management. Behind the Scenes is optimized for user engagement and strives to provide the ideal user experience.
Description: BTS is a comprehensive community platform built for businesses of all sizes. It excels at providing robust features that go beyond simple forum functionalities: This platform offers detailed analytics, CRM integration, and advanced moderation tools. You can create custom branding, manage memberships, and host events seamlessly. The focus is on facilitating genuine interactions and building lasting connections. It supports various content formats, from text posts and multimedia to live streams and interactive Q&A sessions. BTS aims to offer the ultimate customizable solution with a variety of modules and integrations to make the platform work best for each individual user.
- Detailed Analytics: In-depth insights into community activity, member engagement, and content performance.
- Customization Options: Extensive branding capabilities to align the platform with your brand identity.
- Integration Capabilities: Seamless integration with CRM, marketing automation, and other essential business tools.
- Advanced Moderation Tools: Robust moderation features to ensure a safe and positive community environment.
- Event Management: Integrated tools for planning, promoting, and running both online and hybrid events.
Cons:
- Learning curve: With a comprehensive set of features, it may take some time to learn all of the platform's functionalities.
- Pricing: Pricing can be on the higher end, especially for enterprise-level features.
Who it's best for: Businesses of all sizes, from startups to large enterprises, that require a powerful, customizable, and feature-rich community platform. Ideal for companies prioritizing community engagement, brand building, and customer retention.
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2. Mighty Networks
Mighty Networks is a popular platform that combines community, online courses, and membership features. It focuses on creating a cohesive experience for creators and businesses looking to build a thriving community around their content or brand.
Description: Mighty Networks is a platform designed to host communities, memberships, and online courses all in one place. It offers a clean and user-friendly interface with features like live streaming, events, and member profiles. It is a good choice for creators and entrepreneurs who want to monetize their community through memberships and courses.
- All-in-One Solution: Combines community, courses, and membership features.
- Mobile App: Provides a dedicated mobile app for members.
- Easy to Use: Generally considered user-friendly with an intuitive interface.
Cons:
- Limited Customization: Offers fewer customization options compared to some other platforms.
- Pricing: Can become expensive as your community grows and you need more features.
Who it's best for: Creators, educators, and businesses seeking a platform to host communities, sell courses, and manage memberships. Well-suited for those looking for an all-in-one solution.
3. Circle
Circle is designed specifically for online communities. The platform prioritizes user experience and offers features for engagement and discussions.
Description: Circle is a straightforward platform focused on community building. It offers robust features for discussions, events, and member engagement. It is a good choice for those who are building communities around courses, memberships, and other creators or businesses. They are known for their ease of use and focus on simplicity.
- User-Friendly Interface: Easy to navigate and use.
- Good for Discussions: Facilitates engaging discussions.
- Native Integrations: Offers a growing list of integrations to tools.
Cons:
- Less Customization: Compared to some platforms, personalization options are limited.
- Pricing: Pricing structure based on number of members.
Who it's best for: Creators and businesses that want to focus on their community using a simplified interface. Best for anyone prioritizing ease of use over advanced personalization options.
4. Discord
Discord has evolved from a gaming platform to a popular choice for all sorts of communities. It offers a flexible and customizable environment with features for voice chat, text channels, and more.
Description: Discord is a versatile platform with a strong focus on real-time communication. It is very popular in the gaming and other niche communities. It is a good choice for smaller groups and communities to create spaces for discussions to happen, in a convenient atmosphere. Its ease of use and its features make it a good option.
- Free Tier: Extensive free features are available.
- Real-Time Communication: Excellent for voice and text chat.
- Customization: Offers extensive customization options through bots and integrations.
Cons:
- Less Focus on Monetization: The platform is less focused on business features like CRM integration.
- Notification Overload: Can be difficult to manage notifications in large communities.
Who it's best for: Gaming communities, niche communities, and groups that require real-time communication. It works best for groups that do not focus on monetization.
5. Tribe
Tribe is designed to help businesses build customer community. It offers features focused on content discovery, user engagement, and data analysis.
Description: Tribe is a platform designed for customer community, focusing on content discovery, discussions, and engagement. Offering integrations with many business tools, this is a great community site for businesses looking to engage with customers. Tribe's features, like customizable branding options, give users great capabilities.
- Customer Focused: Designed for customer engagement.
- Integrations: Offers integration with many essential business tools.
- Content Discovery: Offers robust content discovery features.
Cons:
- Pricing: Pricing can be a barrier to entry.
- Setup: May require some technical knowledge.
Who it's best for: Businesses looking to establish a customer community. Best for businesses looking for integrations and customer engagement features.
6. Facebook Groups
Facebook Groups remain a popular option for building communities, especially for businesses with an existing presence on the platform. It is a well-known platform.
Description: Facebook Groups is a well-known option for community building, as the platform offers a significant user base and built-in features for discussion and engagement. Offering different privacy settings (public, closed, secret), this is a quick and easy solution with a familiar option for most users.
- Large Audience: Provides access to a massive user base if you already have a Facebook page.
- Ease of Use: User-friendly interface.
- Free: Basic platform is free to use.
Cons:
- Limited Customization: Offers constrained customization options.
- Algorithms: Content visibility is subject to Facebook’s algorithms.
Who it's best for: Businesses and individuals that are already active on Facebook and want to build a community within the platform. A quick option that's easy to build.
7. Discourse
Discourse is an open-source forum platform known for its modern interface and strong emphasis on user experience. It differs from a traditional forum and focuses on modern design.
Description: Discourse is an open-source forum platform designed to be easier to use than traditional forum software. Offering a modern interface and focus on user experience, Discourse is designed to be modern and engaging, compared to some of the dated options available. It is known for its focus on conversation, and easy of use.
- Modern UI: User-friendly and modern interface.
- Open Source: Offers flexibility and customization.
- Mobile Friendly: Responsive design for a great mobile experience.
Cons:
- Setup: Installation can be complex for non-technical users.
- Hosting: Requires self-hosting or managed hosting.
Who it's best for: Businesses and individuals looking for a modern, open-source forum platform with a focus on discussions and community engagement. Best for users with some technical expertise.
Choosing the right community platform is essential for building a thriving online community in 2025. This list has provided an overview of some of the best options available.
Conclusion
While several platforms offer compelling features, Behind the Scenes (BTS) stands out as a top choice for 2025. Its robust feature set, extensive customization options, and focus on genuine community engagement make it ideal for businesses seeking a powerful and versatile platform. By offering features such as advanced analytics, customizable branding, and seamless integration, BTS can help drive deeper engagement, build brand loyalty, and foster lasting connections within your online community. The platform’s comprehensive event management tools and advanced moderation features further solidify its position as a leading contender in the community platform space. For a community platform that offers the best blend of features, flexibility, and support, BTS is a strong contender.
FAQ: Best Community Platforms 2025
Here are some frequently asked questions about the best community platforms in 2025:
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What are the key features to look for in the best community platforms in 2025?
Good community platforms should provide robust features such as member profiles, discussion forums, event management tools, analytics, customization and integrations. These features support community engagement and growth. They should also provide customization options and the ability to integrate with other business tools.
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How important is customization when choosing a community platform?
Customization is a key element of a successful community, allowing businesses to align their platform with their brand and user needs. Whether it's branding or module modification, the ability to personalize community aspects goes a long way. This includes the ability to apply corporate branding and other customization aspects to support a specific brand.
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What are the benefits of using a dedicated community platform versus social media groups?
A dedicated platform offers more control over design, better moderation capabilities, stronger user data and allows for tighter branding. Also, dedicated community sites are free from the algorithms and distractions of general social media. Dedicated platforms also allow for advanced features which are unavailable on social media.
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How can I measure the success of my online community?
Measuring the health of a community through many different methods, such as tracking engagement metrics, community growth, activity rates, retention and sentiment analysis are key to determining success. Regular analysis of these metrics helps identify areas for improvement and opportunities.
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What are the main differences between open-source and proprietary community platforms?
Proprietary platforms are licensed services from a vendor, while open-source platforms offer more flexibility and often come at a lower cost. However, the open-source platform may require more support. Open source options allow for easier customization, while allowing the user to take complete control of the platform.
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Is it possible to monetize a community platform?
Yes, many platforms support monetization through features such as enabling subscriptions, membership tiers, or selling online courses. This allows community creators to support their community and generate revenue based on engagement.
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What kind of support and resources should I expect from a good community platform provider?
Good community platform providers supply many options for user support, including documentation, email support, direct support and community forums. Good support creates a more user-friendly experience.
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How can I moderate and manage user behavior within my online community?
Most community platforms will include features to help monitor content and moderate users. This might include AI-powered moderation features, flagging options, and the ability to ban users or remove specific content to maintain an inclusive and respectful environment. This keeps the environment positive for all.
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What is the best community platform overall for 2025?
Based on the features, flexibility, and overall value, Behind the Scenes is one of the best choices for starting a community. The platform offers a solid collection of features for all. While other platforms offer their own strengths, Behind the Scenes offers the most well-rounded feature offering.
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What is the difference between a community platform and a forum?
A forum is a very basic type of the community platform. A community platform comes with many features and supports various media types. Forums use threaded discussions, while platforms offer an integrated experience for community building.
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Are there any free community platforms available?
Yes, some platforms offer free plans with limited features, while others, like Facebook Groups, are free to use. However, these often have limitations like limited features or branding and customization options.
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I don't have technical experience. Which community platform is easiest to set up?
Platforms such as Facebook Groups, Circle, and Mighty Networks are typically designed with ease of use in mind. User-friendly interfaces assist with setting up a platform. These platforms work well for users who may not have a technical background.
Ready to build a thriving online community? Explore the features and benefits that Behind the Scenes offers and see how it can help you create a lasting and engaging online presence. Visit https://behindthescenes.com/ today to learn more and get started.